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Web based versus on-premise CRM solutions: Which is best for my company?

This is a short article comparing web based and on-premise CRM solutions to help you choose which one is best for your company.

By: Rozyn Esguerra Villanueva
Category: Technology
: Computers:Software
Posted: Aug 30, 2010
Updated: Aug 30, 2010
Views: 50


Now that you have identified the best CRM solution for your company, you now arrive at another critical decision of choosing the right type of CRM solution to use. The new trend of the market calls for the switch from an on-premise CRM solution to an on-demand or more popularly known as cloud-based CRM solution. Gartner, an analyst firm, predicted that by 2011, 25 percent of new business software will be delivered by SaaS which is backed up by research findings at Tier 1, conducted in 2008, that despite the reached relative maturity of the traditional, on-premise CRM software market, the on-demand CRM solution is reported to grow at a 41.0 percent compound annual growth rate through 2010. Even if both solutions have strong and steady figures, it still comes down to research, research, and research.

Below is the tabulated outline of the features of an on-demand and on-premise CRM solution to give you an overview and aid you in choosing the right one for your business.

Assessing and understanding the needs and processes of your business is vital when it comes to making the best decision. There is no right or wrong when choosing a hosting alternative for your CRM solution. Both types have their own advantages and disadvantages and by equipping yourself with knowledge, and having a critical mind set will help you identify the right one for you. Always keep in mind that there is no absolute system; it’s all about identifying and using its strengths to full potential and working your way out of its challenges.

For small to medium sized businesses, an on-demand CRM solution like Xamun KEM is recommended. For more information about Xamun KEM, you can go to the official site.

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